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Privacy Policy

Last updated: September 30, 2026

Our Commitment to Your Privacy

O Mundo Astral("we", "our" or "Platform") is committed to protecting your privacy and handling your personal data responsibly, in accordance with Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018), the European Union General Data Protection Regulation — GDPR (Regulation EU 2016/679) and other applicable rules.

This Policy describes what data we collect, how we use it, who we may share it with and what your rights are as a data subject. By using the Platform, you agree to the practices described here.

1. Data Controller

The party responsible for processing your personal data is:

O Mundo Astral

omundoastralcontato@gmail.com

omundoastral.com

2. Data We Collect

2.1 Data you provide

  • Registration: full name, email address, password (stored as a secure hash);
  • Astral profile: date, place and time of birth (only to generate the Birth Chart);
  • Payments: billing data processed directly by Stripe — we do not store card details;
  • Communication: messages sent to support.

2.2 Data collected automatically

  • Platform usage: type of reading, credits used, interaction history;
  • Technical: IP address, device type, browser, operating system, pages visited and session length;
  • Cookies and local storage: session preferences, music player settings, notification status.

2.3 Third-party data

If you choose to sign in with Google, we will receive your name, email and profile photo from your Google account, in accordance with Google OAuth's privacy policy.

3. How We Use Your Data

We use your data for the following purposes and on the following legal bases (LGPD):

PurposeLegal Basis (LGPD)
Creating and managing the accountPerformance of contract
Providing the AI readingsPerformance of contract
Processing paymentsPerformance of contract
Sending platform notifications and messagesPerformance of contract / Legitimate interest
User supportPerformance of contract
Security and fraud preventionLegitimate interest
Ongoing improvement of the platformLegitimate interest
Compliance with legal obligationsLegal obligation
Marketing (with consent)Consent

4. Data Sharing

We do not sell your personal data. We may share it only in the following situations:

  • Supabase: database and authentication — your data is stored on secure servers managed by Supabase Inc., encrypted at rest and in transit;
  • Stripe: payment processing — subject to Stripe's Privacy Policy;
  • Anthropic (Claude AI): the text of your readings is processed through Anthropic's API to generate responses. We do not send personally identifying data (name, email) to the API;
  • Vercel: hosting infrastructure — technical access logs may be processed by Vercel Inc.;
  • Authorities: when required by law or court order, or to protect the Platform's legal rights.

5. Cookies and Similar Technologies

We use cookies and local storage to:

  • Session: keep you signed in across pages;
  • Preferences: save music player and notification settings;
  • Analytics: understand how Users interact with the Platform (anonymized data);
  • Marketing: the Meta (Facebook) pixel for campaign measurement, based on your implied consent when accepting these terms.

You can disable cookies in your browser, but this may affect how the Platform works.

6. Data Retention

We keep your data for as long as needed to provide the service and meet legal obligations:

  • Active account: for as long as the account is active;
  • After account deletion: minimal data (email, payment records) is kept for up to 5 years to meet tax and legal obligations;
  • Technical logs: up to 90 days;
  • Daily tips and messages (cache): content generated for the day (tarot tip, message of the day) is kept for up to 9 days and then deleted automatically — it is only a temporary cache, with no value as history;
  • Daily forecasts and daily numerology: kept for up to 365 days and then deleted automatically;
  • Reading history (tarot readings and ancestral knowledge conversations): kept for as long as the account exists; deleted on request, unless a legal obligation applies.

7. Your Rights (LGPD)

As a data subject, you have the following rights under the LGPD, which you can exercise by writing to omundoastralcontato@gmail.com:

Access

Know what data we hold about you

Correction

Correct incomplete or outdated data

Deletion

Delete unnecessary or unlawfully processed data

Portability

Receive your data in a structured format

Withdrawal of consent

Withdraw consent at any time

Objection

Object to processing based on legitimate interest

Anonymization

Request anonymization of unnecessary data

Information

Know which entities we share data with

We will respond to requests within 15 business days. If you are not satisfied with our response, you can contact Brazil's National Data Protection Authority (ANPD) at gov.br/anpd.

8. Rights of Users in Europe (GDPR)

If you live in the European Economic Area (EEA) — including Spain and the other countries of the European Union — the processing of your personal data is also subject to the General Data Protection Regulation (GDPR, Regulation EU 2016/679).

8.1 Legal bases (Art. 6 GDPR)

PurposeLegal Basis (GDPR)
Providing the contracted serviceArt. 6(1)(b) — performance of contract
Processing paymentsArt. 6(1)(b) — performance of contract
Security and fraud preventionArt. 6(1)(f) — legitimate interest
Improving the platformArt. 6(1)(f) — legitimate interest
Compliance with a legal obligationArt. 6(1)(c) — legal obligation
Marketing with consentArt. 6(1)(a) — consent

8.2 Your rights as a data subject (GDPR)

Access (Art. 15)

Get confirmation and a copy of the data we process about you

Rectification (Art. 16)

Correct inaccurate or incomplete data

Erasure (Art. 17)

Request deletion of your data — the right to be forgotten

Restriction (Art. 18)

Restrict the processing of your data in certain circumstances

Portability (Art. 20)

Receive your data in a structured, machine-readable format

Objection (Art. 21)

Object to processing based on legitimate interest

No automated decisions (Art. 22)

Not be subject to decisions with legal effects made solely by automated systems

Withdrawal of consent

Withdraw consent at any time, without affecting the lawfulness of prior processing

8.3 How to exercise your rights

Send a request to omundoastralcontato@gmail.com with sufficient identification. We respond within a maximum of 30 days (GDPR deadline), extendable by a further 60 days in complex cases, with prior notice.

If you believe your rights have not been respected, you can lodge a complaint with the supervisory authority in your country. In Spain: Agencia Española de Protección de Datos (AEPD) — aepd.es. In other EU countries, contact your local data protection authority.

9. Data Security

We take technical and organizational measures to protect your data, including:

  • TLS encryption for all communications;
  • Password storage with a secure hash (bcrypt);
  • Role-based access control (Row Level Security in the database);
  • API keys and secrets stored as environment variables, never in the source code;
  • Continuous infrastructure monitoring.

If a security incident affects your data, we will notify the competent authorities and the affected users within the deadlines set by the LGPD and the GDPR (72 hours for notifying supervisory authorities, where applicable).

10. International Data Transfers

Some of our service providers (Supabase, Stripe, Anthropic, Vercel) operate outside Brazil. These transfers are made with adequate safeguards, including standard contractual clauses and internationally recognized certifications, in accordance with art. 33 of the LGPD and the Standard Contractual Clauses provided for in the GDPR for transfers outside the European Economic Area.

11. Minors

The Platform is not directed at people under 18. We do not knowingly collect data from minors. If we learn that a minor's data was collected without appropriate parental consent, it will be deleted immediately.

12. Suspension for Misuse

If we identify misuse of O Mundo Astral content, the account may be suspended or closed without prior notice, even if it still has paid, unused credits, as set out in section 6.1 of the Terms of Use. That account's data continues to be handled under this Policy, including to defend the Platform's rights.

13. Changes to this Policy

We may update this Policy from time to time. The date of the last update will always be shown at the top of the document. For significant changes, we will notify Users by email or by a notice on the Platform. Continuing to use the Platform after changes are published constitutes acceptance of the new Policy.

14. Contact and Data Protection Officer (DPO)

To exercise your rights, ask questions about this Policy or report any issue related to the privacy of your data:

O Mundo Astral — Data Protection

omundoastralcontato@gmail.com

We respond within 15 business days.